Shipping Policy

Shipping Policy

At Eemmyofl, we aim to provide a seamless shopping experience by offering reliable and timely delivery services. Below are the details of our shipping policy:

  1. Order Processing Time
    We process all orders within 1-3 business days. Business days are Monday through Friday, excluding weekends and holidays. Once your order has been processed and dispatched, you will receive an email notification with tracking information so you can track your order’s progress until it arrives at your door.
  2. Shipping Countries
    Currently, we only ship within the United States. We are working on expanding our shipping services to other countries in the future. Please note that we do not accept orders from international locations at this time. If you are located outside the U.S., we apologize for the inconvenience, but we hope to serve your location soon.
  3. Shipping Time
    After processing, orders will be delivered within 5-7 business days depending on your location. Please keep in mind that the delivery time may vary based on factors such as the shipping carrier, weather conditions, or unexpected delays. Our team works hard to ensure your order reaches you as quickly as possible, but some delays are beyond our control, especially during busy seasons or holidays.
  4. Shipping Fees
    We are pleased to offer free shipping on all orders within the United States. No shipping fees will be applied during checkout, ensuring that you get the best value for your purchase. Whether you’re purchasing one item or multiple, the shipping cost is always free.
  5. Shipping Carriers
    We partner with reliable carriers such as USPS, UPS, and FedEx for delivery. The choice of carrier may vary depending on the shipping method selected, as well as the delivery address. When your order ships, we will provide you with a tracking number to help you monitor your package’s progress in real-time.
  6. Order Tracking
    Once your order has shipped, we will send a shipping confirmation email that includes a tracking number. You can use this number to check the status of your delivery at any time via the carrier’s tracking website. If you experience any issues or have questions regarding your shipment, please feel free to contact us and our customer service team will assist you.
  7. Address Verification
    To ensure smooth delivery, please provide accurate and complete shipping information at checkout. If there is an issue with your address or if additional information is needed, our team may contact you for clarification. Please note that if an incorrect address is provided and the package is returned to us, the customer will be responsible for paying any reshipping costs.
  8. Order Delays
    While we do our best to ensure timely delivery, there may be occasional delays due to factors like holidays, high shipping volumes, weather conditions, or unforeseen carrier issues. If your order is delayed, we will notify you as soon as possible and keep you updated with any new delivery timelines.
  9. Lost or Damaged Packages
    If your package is lost or damaged during transit, please contact us immediately at support@karom.shop or call +1 (612) 987-0721. We will work with the carrier to resolve the issue. If the damage is reported within a reasonable time frame (7 days from the delivery date), we may offer a replacement or a refund depending on the situation. Please provide photos of the damaged package or product to help us process your claim quickly.
  10. Shipping Restrictions
    At this time, we only ship within the United States. Unfortunately, we cannot deliver to P.O. Boxes or APO/FPO addresses due to limitations with our shipping partners.

If you have any questions about shipping, please don’t hesitate to contact us at support@karom.shop or +1 (612) 987-0721. Our customer service team is always here to assist you and ensure that your order reaches you in a timely and efficient manner.

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